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Shipping & Returns

Return Policy:

Returns accepted for unopened merchandise under the following conditions:

  1. All return requests must be received within 14 business days of sale date.
  2. All merchandise shall be in new, unused, and unopened condition.

  3. Buyer assumes responsibility for shipping charges related to initial shipping of item(s) and return of item(s).
  4. Water Test KIt Store agrees pay return shipping in the event that we ship an incorrect item.
  5. Water Test Kit Store shall issue a refund once an item or items reach our location and pass incoming inspection.

  6. Water Test Kit Store assumes no responsibility for item(s) lost by carrier(s) during the return process.
Shipping & Delivery:

  • At this time, The Water Test Kit Store ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands.
  • Additionally, The Water Test Kit Store ships certain merchandise to Canada, Mexico, and to a number of other countries.  Please contact us for more information on International Shipping Policies.
  • The risk of loss and title for all merchandise ordered on this Web site shall pass to the Buyer pnce the merchandise has been delivered to the shipping carrier.

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